Customers who make use of cPanel/WHM will receive full management of their VPS. Installation of non-cPanel supported applications will not be supported by our technical support. Managed VPS hosting means that we will handle just about anything to do with your server: nuts, bolts, wires, drives, connectivity, racking, storage, security, and so on. All you have to manage is your own container, which you can do using the provided control panel software or through root access. You can install, manage, and operate customer software / scripts of your choice.
Managed support services include, but are not limited to:
- Server boot failures
- Email configuration
- Package manager installations
- Google Apps setup
- Firewall setup / troubleshooting
- Hardware failures
- Network issues
- Software upgrades and migrations
- Custom apache configurations
- DNS configuration
- Security audits
- Troubleshooting script configurations / website errors
- Perl / PECL module / extension installations
- And more