Support

For customers using MPY Technologies products in deployment, We offer SupportNow Standard and Enterprise Plans. All plans include telephone access to our Technical Support organization and a variety of other support services.

For customers using designated workplace-level products and development tool products, we offer SupportNow Incident, Developer, and Enterprise Developer plans to fit your development needs.

These services enable access to software improvements through new version releases and maintenance releases.

For customers who need a higher level of service and commitment for business-critical projects, personalized support and advanced services allow you to develop a closer partnership with MPY Technologies. These include Alliance and Privilege Support, Monitoring and Alerting packages, as well as personalized training, migration/upgrade services, and more.

Our interactive online support services provide access to vast sources of problem-solving information.

Find information on specific support policy, general guidelines on how to use our support services, and the support center holidays.

For customers using  Anywhere select products we offer Bronze, Silver, Gold and GoldPlus plans to support you.

Advantage customers can choose from a number of support plans and options for the product.